Close the loop.
Never miss a result.
Every biopsy, test, referral and recall becomes an SLA-clocked obligation with a named owner. Sentinel tracks the result that never came back — and escalates on silence before it becomes harm.
The result that never came back is the one that hurts a patient.
Missed and overdue test results are a leading cause of avoidable patient harm — and one of the most common, most defensible-looking failures behind a medico-legal claim. Not because anyone was careless, but because nothing in the practice was watching for the result that simply never arrived.
- A biopsy is taken and never followed up. The pathology comes back positive — but no recall is triggered, and the result sits unactioned.
- A referral is sent and the loop is left open. No one tracks whether the patient was seen, or whether the report ever returned.
- Inboxes, sticky notes and memory are the safety net. When the practice is busy, silence looks exactly like "everything is fine".
One engine that watches every obligation from order to closed loop.
Sentinel sits alongside your practice software as an administrative reminder layer. It reads what was ordered and what came back, and never lets an obligation go quiet.
Ingest orders & results
Connect to your practice and pathology feeds. Every ordered biopsy, test, referral and recall is captured — tokenised at ingest, before it touches our store.
Track on an SLA clock
Each obligation gets a named owner and a due-by clock. The worklist sorts on administrative SLA state — what is overdue, due soon, or safely closed.
Escalate on silence
If a result never returns or a loop stays open past its SLA, Sentinel raises it — quietly to the owner first, then up the chain. Silence becomes a signal, not a gap.
Draft the action
Sentinel drafts the human action that closes the loop — recall letter, re-excision booking, patient SMS, or claim — for one-tap approval. Nothing sends on its own.
Order to closed loop — and if the result goes silent, the loop pulls itself back open until a human signs it off.
A loop is only closed when four facts agree.
Most systems can tell you one or two of these. Sentinel reconciles all four for every obligation — and treats any gap between them as an open loop that someone is accountable for.
Ordered
A test, biopsy, referral or recall was requested — captured the moment it's placed.
Documented
The order is recorded against the patient with a clear owner and care plan.
Result received
The pathology or report has actually come back — and been seen, not just filed.
Claimed
The care delivered reconciles against the MBS/ECLIPSE claim — no silent mismatch.
Any gap is an open loop. Ordered but no result. Result in but no recall. Claimed but never documented. Sentinel surfaces every mismatch as an accountable obligation — with a clear owner and an SLA — until all four facts line up.
One engine. Configured for your specialty and your scale.
A specialty-blind core with data-configured packs — so a derm clinic, a GP practice and a public-health service all run the same defensible loop.
Specialist practices
Built first for high-stakes, result-heavy specialties where a missed pathology is the nightmare case.
- Packs for derm, gastro, O&G, ENT, plastics, cardiology & ophthalmology
- Biopsy, excision & re-excision loops tracked end-to-end
- Recall & re-booking drafts ready for one-tap approval
GP clinics
The same closed-loop safety net across the full breadth of general-practice ordering and recalls.
- A dedicated GP pack covering routine bloods to imaging
- Owner-based worklists across multiple GPs and nurses
- Accreditation-friendly evidence the loop was closed
Enterprise & government
For health services and public-health programmes with sovereignty and on-prem requirements.
- Premium on-prem deployment — a config & SKU, not a fork
- Data sovereignty, isolation & org-wide governance reporting
- Aligns to the Essential Eight maturity roadmap
Safety-grade by design. Sovereign by default.
Sentinel handles some of the most sensitive data in the country. It's engineered as defensible clinical-risk governance — not a productivity bolt-on — with the clinician as the decision-maker of record at every step.
Australian-region hosting
Fully-managed, multi-tenant SaaS running in AU regions (AWS Sydney / Azure Australia East). Patient data stays in Australia.
Tokenised at ingest
Identifiers are tokenised the moment data arrives, behind a single vault interface — so on-prem isolation is a configuration, not a rebuild.
Tamper-evident audit trail
Every obligation, escalation, draft and approval is recorded in an append-only, tamper-evident log — the evidence trail an indemnifier or tribunal looks for.
Draft-first — a human approves
Nothing sends autonomously. Sentinel drafts; the clinician or practice manager reviews and approves. The clinician stays the decision-maker of record.
Compliance roadmap
Built to an ISO 27001 information-security baseline and the ASD Essential Eight, with formal certification on the roadmap.
On the roadmapAn administrative reminder layer
Not a diagnostic device. Sentinel sorts on administrative SLA state, never clinical severity — the practice retains clinical governance. A regulatory classification memo & DPIA precede any real patient data.
Built by clinicians and engineers — together.
A practising dermatologist and a platform builder, as equal partners. The rare doctor-and-builder pairing: one knows exactly where loops break, the other knows how to close them at scale.
Clinical co-founder
A practising specialist who lives the problem daily, leads clinical governance and runs the first live reference practice — the clinical conscience that keeps Sentinel honest and safe.
Technical co-founder
The technologist who builds and runs the platform — the SLA engine, the reconciliation logic, the tamper-evident ledger and the AU-sovereign infrastructure underneath it all.
Two equal partners. One mission: that no Australian patient is harmed by a result that quietly never came back.
See the loops your practice can't see today.
We'll run a read-only "Wall of Silence" scan against your own history — matching billed procedures to returned results across the last 24 months — and show you the real overdue-and-silent patients, with a one-click draft to close each loop.
Read-only · your data stays in Australia · nothing sends without your approval